Emergency Assistance is free for the life of the car and can help occupants by connecting them with emergency services following a collision.
The system is a vehicle-based, non-subscription call-for-help system which is built on the Ford SYNC platform.
In the event of a collision that activates airbags or the emergency fuel pump shut-off, and if the occupant is unable to speak, the system can automatically contact emergency services.
Connecting through the owner's Bluetooth paired phone, the system can send a voice message and GPS coordinates to a predetermined number.
The SYNC system will provide the driver with a ten second window before calling emergency services, to allow the driver to cancel the call if necessary.
Upon connection, the system will open up the call to “speaker phone” if the occupants are able to talk to the operator.
It is worth noting that the paired phone must be within an area with adequate mobile coverage in order for it to work.
Ford spent several months testing the system for the Focus ST, and now the carmaker has declared the system is ready to roll out.
“We’re really excited to announce that we’ve been able to make it available to our Focus ST customers earlier than we anticipated,” Ford’s Brad Brownell said.
“This technology is already proven in other markets and it will provide important peace of mind for our customers.”
And if you’re one of the 704 customers in Australia who already owns a Focus ST, Ford have got you covered with a free retrofitting program about to commence.
Current Focus ST owners can expect to be contacted by Ford soon to organise the Emergency Assistance activation through their Ford dealer. The process takes 30 minutes, and Ford will even give you a new owner’s manual.
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