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Mercedes-Benz recalls multiple models in Australia

The software fault could cause a loss of power steering control, according to the recall notice.


Mercedes-Benz has recalled 20,201 examples of its Mercedes-Benz A-Class, EQA, EQB, CLA-Class, and GLB-Class, citing a potential fault with software which could cause a loss of power steering controls.

The affected vehicles are built between 2018 to 2024, though may have been sold at a later date.

The recall notice, lodged with the Department of Infrastructure, says: "The electrical power control unit backup software may not operate as intended.

"In the event of a failure of the power steering control unit, this could result in a loss of power steering control.

"A loss of power steering control could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users."

Date of recall notice15 April 2024
MakeMercedes-Benz
ModelMercedes-Benz A-Class, EQA, EQB, CLA-Class, and GLB-Class
Year2018-2024
Vehicles affected20,201
VIN listClick here to download the list of affected VINs
Contact linkClick here to contact the manufacturer

A full list of vehicle identification numbers for the 20,201 vehicles involved in the recall can be found here.

Mercedes-Benz advises affected owners to contact their preferred Mercedes-Benz dealership to fix the fault, free of charge.

Owners can contact the Mercedes-Benz Customer Assistance Centre at 1300 762 716 or send an email to customerassistancecentre@mercedes-benz.com.

To have your vehicle checked, find your closest Mercedes-Benz dealership by clicking here.

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Ethan Cardinal

Ethan Cardinal graduated with a Journalism degree in 2020 from La Trobe University and has been working in the fashion industry as a freelance writer prior to joining Drive in 2023. Ethan greatly enjoys investigating and reporting on the cross sections between automotive, lifestyle and culture. Ethan relishes the opportunity to explore how deep cars are intertwined within different industries and how they could affect both casual readers and car enthusiasts.

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