3 Comments
0
In-Car Voice Recognition Tech Should ???Start Again???: JD Power Photo:
0
android_auto_06 Photo: tmr
0
android_auto_00e Photo: tmr
0
android_auto_00c Photo: tmr
0
apple_carplay_home_screen_01 Photo: tmr
0
android_auto_07 Photo: tmr
0
android_auto_03 Photo: tmr
0
android_auto_00d Photo: tmr
0
android_auto_05 Photo: tmr
0
android_auto_02 Photo: tmr
0
android_auto_00b Photo: tmr
0
android_auto_04 Photo: tmr
0
android_auto_00a Photo: tmr
0
android_auto_10 Photo: tmr
0
apple_carplay_map_screen_01 Photo: tmr
0
android_auto_08 Photo: tmr
0
android_auto_00f Photo: tmr
0
android_auto_09 Photo: tmr
0
apple_carplay_music_screen_01 Photo: tmr
 
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
 

Sell your car without the hassle.
Get an instant offer from areyouselling. FIND OUT MORE

 
Trevor Collett | Aug, 09 2014 | 3 Comments

In-car voice recognition technology is so terrible that carmakers should be starting again from a ‘clean sheet’, according to J.D. Power.

The consumer group’s Executive Director of driver interactions, Kristin Kolodge, said while carmakers seemed committed to adding more features to existing units, customers would prefer they concentrated on the basics.

J.D. Power’s Initial Quality Study in the US found voice recognition was the most commonly reported fault, with 23 percent of all car problems from respondents relating to audio, communication, navigation systems and infotainment.

“Any way you slice it, that’s a failing grade,” Ms Kolodge said, speaking with industry paper Automotive News at the 2014 Management Briefing Seminars.

“Only one of the motorists we talked to wanted more features - the majority just wanted their systems to work.”

Ms Kolodge acknowledged in-car systems faced challenges from road, wind and tyre noise, saying that a smartphone’s voice recognition usually didn’t face such obstacles.

The Director added most consumers would not accept such a high rate of failure from other components in their cars, yet buyers had somehow given up on voice-recognition.

“Somehow it’s acceptable for voice recognition [to fail], and it’s been acceptable for years. We’ve got to get back to the basics,” Ms Kolodge said.

Carmakers may have to rely on the likes of Google’s Android Auto, the Apple CarPlay system and Windows In The Car, with each of the major smartphone platforms working on improving the in-car infotainment experience.

MORE: Technology News | Apple News | Android News

 
TMR Comments
3 Comments
Latest Comments
 
The size of your tyre is located on the sidewall of your tyre.
It will be similar to the sample below.