Owners of Ford Fiesta and Focus models in the United States have launched a class action lawsuit against the automaker surrounding complaints against the problematic PowerShift dual-clutch automatic transmission fitted to those cars.
The suit identified owner problems including unusual noise and shuddering, delays in downshifting, slipping, jerky operation and allegations of premature internal wear, and sudden or delayed acceleration.
The law firm behind the class action, Stern Law, is seeking financial compensation for Ford owners of affected vehicles built between 2011 and 2016, citing ineffective software updates and repeaed measures in failing to rectify owner issues.
Locally, the Fiesta is the only current model in Ford's line-up to use a PowerShift automatic. The Focus initially launched with a PowerShift automatic option in 2011, but 2015 reverted back to a conventional torque converter automatic, which Ford claimed better matched driver preferences in the Asia Pacific region.
Local law firm, Bannister Law, is also preparing a similar class action against Ford in Australia which also includes automatic versions of the EcoSport small SUV.
In the United States, a similar class action suit tht was started in 2012 was settled in 2016 with owners able to claim either a cash settlement or a discount certificate off the purchase price of a new vehicle.
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