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Data Sharing Agreement For Servicing A Win For Motorists: AAAA

The Australian Automotive Aftermarket Association (AAAA) has declared a new data-sharing agreement “a win for Australian car owners”, after a five-year campaign came to a head this week. Five of Australia’s major motor industry g


The Australian Automotive Aftermarket Association (AAAA) has declared a new data-sharing agreement “a win for Australian car owners”, after a five-year campaign came to a head this week.

Five of Australia’s major motor industry groups have signed a voluntary agreement opening up access to essential service data and repair information for the independent automotive repair and service sectors.

This agreement will potentially lead to improved levels of service for motorists from independent workshops.

A key signatory to the agreement is the car manufacturers' industry body, the Federal Chamber of Automotive Industries (FCAI), with Chief Executive Tony Weber saying Australian consumers would be better informed about their vehicle repair.

This includes being informed if non-genuine parts are used to service and repair their vehicles. 

“Service and repair information provided by car manufacturers is designed around the use of genuine parts," Mr Weber said. 

"It is important that if non-genuine parts are used, the consumer is made aware of any risks that may arise." 

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